![black screen on mac desktop black screen on mac desktop](https://i.ytimg.com/vi/TYBLXT1FvZs/maxresdefault.jpg)
In case there's an antivirus software or such that could be restricting access to the app, try whitelisting Spotify. Deleting an app & re-installing usually changes nothing. Clicked command + space, typed 'App Store', found WhatsApp, and clicked update. On another note, you might need to check for any local settings on your device that could be blocking the app. Faced the same black screen, it was fixed by updating the WhatsApp application. Give it a try and let us know if changing the connection makes any difference. Is this happening if you change the internet connection you're using? Is this happening over WiFi? Ethernet? Both? If possible, you can create a hotspot from your phone and connect your computer to it, to see if you notice any difference. On another note, ad mentioned by above, can you try running the app in Safe Mode or Safe Mode with Networking to rule out any issues with your default Windows settings and basic device drivers? Give it a try and let us know how it do you use a VPN? If yes, try switching it off. Thanks for your replies and for the info would you mind sending the make/model and OS of the affected device along with the Spotify version you're running there? In the meantime, we will post any updates as soon as we have them.
![black screen on mac desktop black screen on mac desktop](https://cdn.wallpapersafari.com/84/36/LegdPB.jpg)
In the settings for launching the app on startup, try using "Yes" instead of "Minimized" and see if that makes a difference.You can do this either from the three buttons at the top or from the View drop-down menu When you get the black screen, could you try maximizing the window? That can cause the app to re-render and may resolve the issue.Do you have hardware acceleration enabled? If so, try disabling it and let us know if that makes a difference.
![black screen on mac desktop black screen on mac desktop](https://cdn.mos.cms.futurecdn.net/PfWpjdZaeymBMRwWYsMpE4.jpg)